Shipping Information

At Matchy.Shop, we want to make sure your shopping experience with us is as smooth and transparent as possible. Here, you'll find answers to frequently asked questions:

How much does shipping cost?

We offer flat-rate shipping of $6 on all U.S. orders.

But here’s the good news — you can still get FREE shipping! Just use the promo code (available on the product page) to enjoy free delivery on us.

What carrier do you use to ship packages?

Our partner shipping company is USPS.

How will the packaging look like?

Regular or gift-wrapped packages will be shipped in a poly bag.

Where can I find a shipment tracking number?

Once your order has shipped, you will receive a tracking number via email. If you don't receive it for any reason, please write us a message on our Facebook page.

What is the production time and how long does it take to get my package from the time I made an order?

Since your apparel is a custom design that needs to be manufactured by hand, please allow 5 business days for your order to be dispatched from our workshop. The shipping time can be from 4 to 5 business days.

Important Note:

The estimated delivery times are "estimates" based on recent deliveries and shall not be seen as a guaranteed delivery timeframe. We do our best to ensure that the shipping process works as smoothly as possible, but in case of a late delivery, we do not issue a refund.